Search and Event Discovery Guide

Overview

Master TicketNation's powerful search and discovery features to find the perfect events for you.

Search Basics

Quick Search

Search Bar

• Located at top of every page
• Type to see instant suggestions
• Press Enter for full results
• Voice search available (mobile)
• Recent searches saved

Search Syntax

• Simple Search: "Ben&Ben concert"
• Exact Phrase: "Music Festival 2025"
• Multiple Terms: "concert manila january"
• Exclusions: "concert -classical"
• Wildcards: "basket*" (basketball, basketball game)

Advanced Search

Search Operators

• AND: Both terms must appear
• OR: Either term can appear
• NOT: Exclude specific terms
• "quotes": Exact phrase matching
• (): Group terms

Examples

"Music Festival" AND Manila
(concert OR festival) NOT classical
"Ben&Ben" OR "December Avenue"
basketball AND (PBA OR UAAP)

Discovery Features

Homepage Discovery

Personalized Feed

• Based on your preferences
• Previous purchases considered
• Location-based suggestions
• Trending in your area
• Similar to events you liked

Featured Sections

• Trending Now: Popular events
• This Weekend: Upcoming events
• New Releases: Just announced
• Last Chance: Selling fast
• Editor's Picks: Curated selections

Category Browsing

Main Categories

• Concerts & Music

  • OPM
  • International
  • Jazz & Blues
  • Classical
  • EDM & Dance

• Sports

  • Basketball
  • Football
  • Boxing
  • Running
  • Extreme Sports

• Arts & Theater

  • Musical Theater
  • Drama
  • Dance
  • Comedy
  • Art Exhibitions

• Family & Kids

  • Theme Parks
  • Educational
  • Character Shows
  • Workshops
  • Movies

Recommendation Engine

How It Works

1. Analyzes your behavior
2. Considers preferences
3. Looks at similar users
4. Factors in trends
5. Personalizes results

Improving Recommendations

• Complete your profile
• Rate past events
• Save favorites
• Browse regularly
• Follow organizers

Search Filters

Location Filters

Distance-Based

• Within 5 km
• Within 10 km
• Within 25 km
• Within 50 km
• Nationwide

Area Selection

• Metro Manila

  • Makati
  • BGC
  • Quezon City
  • Manila
  • Pasay

• Provincial

  • Cebu
  • Davao
  • Baguio
  • Boracay
  • Palawan

Date & Time Filters

Date Ranges

• Today
• Tomorrow
• This Weekend
• This Week
• This Month
• Next 30 Days
• Custom Range

Time of Day

• Morning (6 AM - 12 PM)
• Afternoon (12 PM - 6 PM)
• Evening (6 PM - 10 PM)
• Late Night (10 PM - 2 AM)

Day of Week

• Weekdays
• Weekends
• Specific days
• Recurring events

Price Filters

Price Ranges

• Under ₱500
• ₱500 - ₱1,000
• ₱1,000 - ₱2,500
• ₱2,500 - ₱5,000
• ₱5,000 - ₱10,000
• Above ₱10,000

Price Options

• Free events
• Early bird available
• Discounts available
• Group rates
• Student pricing

Event Type Filters

Format

• In-person
• Virtual/Online
• Hybrid
• Live stream
• Recording available

Duration

• Under 2 hours
• 2-4 hours
• Half day
• Full day
• Multi-day

Audience

• All ages
• 18+ only
• Family-friendly
• Kids activities
• Senior-friendly

Search Results

Results Display

View Options

• Grid View: Visual emphasis
• List View: More details
• Map View: Location-based
• Calendar View: Date-focused
• Compact View: More results

Sorting Options

• Relevance (default)
• Date (soonest first)
• Price (low to high)
• Price (high to low)
• Distance (nearest)
• Popularity
• Newly added

Result Information

Event Cards Show

• Event title
• Date and time
• Venue
• Price range
• Availability status
• Organizer
• Category tags
• Quick actions

Saved Searches

Creating Saved Searches

Save Process

1. Perform search
2. Apply filters
3. Click "Save Search"
4. Name your search
5. Set alert preferences

Alert Options

• Daily digest
• Instant notifications
• Weekly summary
• Price drops only
• New events only

Managing Saved Searches

• View all saved searches
• Edit search criteria
• Update alert settings
• Pause notifications
• Delete searches

Event Collections

Curated Lists

Official Collections

• Festival Season: Music festivals
• Sports Championships: Major games
• Holiday Specials: Seasonal events
• Date Night: Romantic options
• Family Fun: Kid-friendly

User Collections

• Create your own lists
• Share with friends
• Follow others' lists
• Collaborative planning
• Private or public

Trending & Popular

Trending Events

Trending Metrics

• Sales velocity
• Page views
• Social media buzz
• Search frequency
• User engagement

Time Periods

• Trending today
• This week's hot
• This month's best
• Seasonal trends
• Annual favorites

Social Discovery

Friend Activity

• What friends are attending
• Events friends liked
• Shared interests
• Group planning
• Social recommendations

Geographic Discovery

Map-Based Search

Interactive Map

• Zoom to explore
• Cluster view
• Venue markers
• Event density
• Filter on map

Venue Discovery

• Browse by venue
• Venue calendars
• Upcoming at venue
• Venue information
• Directions

Neighborhood Guides

• Area highlights
• Local favorites
• Hidden gems
• New venues
• Community events

Smart Features

AI-Powered Search

Natural Language

• "Fun things this weekend"
• "Cheap date ideas"
• "Kids birthday party"
• "Team building activities"
• "Live music tonight"

Context Understanding

• Weather consideration
• Traffic patterns
• Local holidays
• School schedules
• Seasonal relevance

Visual Search

Image Search

1. Upload event poster
2. AI recognizes event
3. Find tickets
4. Similar events
5. Related artists

Search Tips

Effective Searching

Best Practices

1. Start Broad: Then narrow down
2. Use Filters: Don't just scroll
3. Try Variations: Different terms
4. Check Spelling: Auto-correct helps
5. Save Searches: For regular checks

Common Mistakes

• Too specific initially
• Ignoring filters
• Not checking dates
• Missing categories
• Overlooking nearby areas

Mobile Search

App Features

Mobile-Specific

• Voice search
• Barcode scanning
• Location-based
• Shake to refresh
• Swipe filters

Offline Search

• Cached results
• Saved searches work
• Downloaded events
• History available

Accessibility

Accessible Search

Features

• Screen reader compatible
• Keyboard navigation
• High contrast mode
• Large text support
• Voice commands

Privacy

Search Privacy

Data Handling

• Search history saved
• Can be cleared
• Private browsing
• No selling data
• Secure storage

Controls

• Clear history
• Disable tracking
• Manage cookies
• Opt-out options
• Data download

Troubleshooting

Common Issues

No Results

• Check spelling
• Broaden search
• Remove filters
• Try categories
• Check dates

Wrong Results

• Refine search terms
• Use quotes
• Add location
• Specify dates
• Report issues

Advanced Tips

Power User Features

1. Bookmarkable Searches: Save URLs
2. RSS Feeds: Subscribe to searches
3. API Access: For developers
4. Bulk Search: Multiple queries
5. Export Results: Download data

Related Articles

• Event Categories
• Filters and Sorting
• Saved Events
• Navigation Guide

Need Help?

• Search Support: search@ticketnation.ph
• Live Chat: Get search help
• Video Guide: Search tutorial
• FAQ: Common questions
• Phone: +63 2 8888 8888