How to List Tickets for Resale

Overview

TicketNation's secure resale marketplace allows you to sell tickets you can no longer use to other fans safely and easily.

Eligibility for Resale

Which Tickets Can Be Resold?

• Transferable Tickets: Most general admission and seated tickets
• Non-Personalized: Tickets not locked to original buyer
• Valid Events: Upcoming events only
• Authorized Resale: Events that permit resale

Which Tickets Cannot Be Resold?

• Non-Transferable: Marked as "Non-Transferable"
• Personalized Tickets: Name-locked tickets
• Past Events: Expired tickets
• Restricted Events: Artist/venue prohibition
• VIP Packages: Some exclusive experiences
• Free Tickets: Complimentary admissions

Getting Started with Resale

Step 1: Access Your Tickets

1. Log in to your TicketNation account
2. Navigate to "My Tickets"
3. Find the event you want to resell
4. Click "Sell Tickets" button

Step 2: Select Tickets to Sell

Choose which tickets to list:

• Individual tickets from a group
• All tickets from an order
• Specific seats (for seated events)

Step 3: Set Your Price

Pricing Strategies

Market-Based Pricing

• Below Face Value: Quick sale for urgent situations
• Face Value: Fair price, moderate demand
• Above Face Value: High demand events
• Dynamic Pricing: Auto-adjust based on demand

Pricing Guidelines

• Check current market prices
• Consider original price paid
• Factor in fees
• Account for demand level
• Review comparable listings

Price Limits

• Minimum: Usually 50% of face value
• Maximum: Varies by event (typically 150-200% of face value)
• Legal Limits: Some regions restrict markup

Step 4: Write Your Listing

Listing Title

Create attention-grabbing title:

• Include section/row/seat numbers
• Mention special features (aisle, VIP, etc.)
• Note if selling together or separately

Listing Description

Provide helpful details:

• Why you're selling
• Seat characteristics
• View quality
• Included perks
• Transfer method

Example Descriptions

"2 Orchestra Center tickets, Row J - Great view!
Can't attend due to work travel. Includes VIP
lounge access. Will transfer immediately upon purchase."

Step 5: Upload and Verify

Required Information

• Ticket barcodes/QR codes (hidden from buyers)
• Proof of purchase
• Seat locations (for verification)

Verification Process

1. System validates tickets
2. Checks against database
3. Confirms transferability
4. Approves for listing

Understanding Fees and Payments

Seller Fees

Commission Structure

• Standard Events: 10% of sale price
• High-Demand Events: 12-15%
• Premium Events: Up to 20%
• Minimum Fee: ₱50 per ticket

When Fees Apply

• Deducted from payout
• No upfront costs
• Only charged on successful sales

Payment Timeline

Standard Payout Schedule

1. Ticket Sold: Buyer completes purchase
2. Transfer Period: 24-48 hours to transfer
3. Confirmation: Buyer confirms receipt
4. Processing: 1-2 business days
5. Payout: Funds in your account

Express Payout (Premium)

• Same-day processing
• Additional 2% fee
• Available for verified sellers

Payment Methods

Receiving Payments

• Bank Transfer: Direct to account
• GCash: Instant transfer
• PayMaya: Quick disbursement
• TicketNation Credits: Use for future purchases
• PayPal: International sellers

Managing Your Listings

Active Listing Features

Edit Listing

You can modify:

• Price (within limits)
• Description
• Availability dates
• Transfer method

Cannot Modify:

• Event details
• Seat locations
• Number of tickets
• Ticket type

Monitoring Performance

Listing Analytics

Track your listing's performance:

• Views count
• Watchlist adds
• Price comparisons
• Market position
• Suggested price changes

Optimization Tips

1. Price Competitively: Check similar listings
2. Update Regularly: Adjust price as event nears
3. Detailed Description: More info = more trust
4. Quick Response: Reply to buyer questions
5. Flexible Transfer: Offer multiple options

Deactivating Listings

Temporary Deactivation

Reasons to pause:

• Reconsidering attendance
• Waiting for better market
• Vacation/unavailable
• Technical issues

Permanent Removal

How to cancel:

1. Go to "My Listings"
2. Select listing
3. Click "Remove Listing"
4. Confirm cancellation

Transfer Process

After Your Tickets Sell

Immediate Steps

1. Notification: Email/SMS alert of sale
2. Buyer Info: Receive transfer details
3. Transfer Window: 24-48 hours to complete
4. Execute Transfer: Via TicketNation or venue system

Transfer Methods

TicketNation Transfer

1. Click "Transfer Tickets"
2. Enter buyer's email
3. Confirm transfer
4. System handles rest

Mobile Transfer

• Open app
• Select tickets
• Share via email/SMS
• Screenshot confirmation

PDF Transfer

• Download PDF tickets
• Forward to buyer email
• Delete your copies
• Confirm completion

Transfer Confirmation

• Buyer confirms receipt
• System verifies transfer
• Payout initiated
• Rating exchange

Best Practices for Sellers

Pricing Your Tickets

Research Market

• Check similar seats/sections
• Review recent sales
• Monitor price trends
• Consider timing

Competitive Pricing

• Start slightly high
• Reduce gradually
• Use auto-price feature
• Bundle for value

Creating Trust

Build Credibility

• Complete seller profile
• Link social media
• Maintain high ratings
• Quick responses
• Detailed listings

Transparency

• Honest descriptions
• Disclose any issues
• Clear photos (if allowed)
• Accurate seat info

Timing Your Sale

When to List

• Early: 2-3 months before (best prices)
• Mid-Period: 2-4 weeks (good balance)
• Last Minute: 1 week (urgent sales)
• Day Before: Emergency sales

Market Dynamics

• Weekend events sell better
• Holidays increase demand
• Weather affects outdoor events
• Artist news impacts prices

Avoiding Scams

Red Flags for Sellers

• Overpayment offers
• Payment outside platform
• Unusual payment methods
• Pressure to transfer first
• Requests for personal info

Staying Safe

1. Only Use Platform: All transactions on TicketNation
2. Never Share: Passwords or financial info
3. Document Everything: Screenshots and confirmations
4. Report Suspicious: Alert support immediately
5. Follow Process: Don't skip steps

Legal Considerations

Resale Regulations

Philippines Law

• Resale generally permitted
• Some venues restrict
• No scalping laws currently
• Tax implications possible

Event-Specific Rules

• Check terms and conditions
• Artist restrictions
• Venue policies
• Organizer rules

Tax Obligations

• Report income if regular seller
• Keep transaction records
• Consult tax professional
• Business permits if commercial

Troubleshooting

Common Issues

Listing Not Appearing

• Verification pending
• Tickets non-transferable
• Technical glitch
• Policy violation

Transfer Problems

• Incorrect buyer email
• System maintenance
• Ticket locked
• Already transferred

Payment Delays

• Buyer dispute
• Verification required
• Banking issues
• Incomplete transfer

Getting Help

• In-app support chat
• Seller hotline
• Email: resale@ticketnation.ph
• Help center articles

Seller Protection

TicketNation Guarantee

• Verified buyers only
• Secure payment holding
• Dispute resolution
• Fraud protection
• Transfer assistance

Your Rights

• Fair pricing freedom
• Payment guarantee
• Support assistance
• Appeal process
• Data protection

Advanced Selling Features

Bulk Listings

• List multiple events
• Group management
• Bulk pricing tools
• Quick transfers

Pro Seller Tools (Verified Sellers)

• Advanced analytics
• Price optimization AI
• Priority support
• Early payout
• Bulk upload

API Integration

• Inventory management
• Automated pricing
• Third-party tools
• Professional accounts

Success Stories

Tips from Top Sellers

1. "Price 10% below lowest listing for quick sale"
2. "Update prices Sunday evening for weekend events"
3. "Include personal story in description"
4. "Transfer within 1 hour for 5-star rating"
5. "Bundle pairs for better value"

Related Articles

• Pricing Strategy
• Buyer Protection
• Seller Payouts
• Resale Policies
• Transfer Guide

Need Help?

• Resale Support: resale@ticketnation.ph
• Seller Hotline: +63 2 8888 9999
• Live Chat: 24/7 support
• Video Tutorials: Step-by-step guides
• Community Forum: Connect with other sellers